Rick did an amazing job, I can not think of one thing he could do differently, not one thing. First, he returned my call while he was in transit. Second, he drafted and issued a letter I needed while in transit. Third, he got the letter dispatched to all parties involved. Fourth, he did all this from 11 am to 4:30pm on the same day. Fifth, he was successful in what I needed done and literally saved my family from what could have been ruin.